Yes! Customization is our specialty. We love creating gifts that are uniquely, perfectly tailored for each recipient. 🎁✨

Here’s some of the customization that we offer for existing products in our shop:

• Personalization – Add names, custom messages, or colors

• Branding – Include your logo and company brand colors

• Greeting cards – Add a personalized note for a special touch

• Theme tweaks – Adjust colors or minor design details

We welcome special requests and love a creative challenge! Send us your fully custom requests or "commissioned projects" and we'll see what we can do to bring your unique vision to life.

🚫 Please Note: Some themes may not be available due to trademarks, item stock, or seasonal constraints

For fully custom gifts, please fill out the form on our Custom & Bulk Orders page. We’d love to create something special for you!

Yes, we love helping with bulk orders! 🎉

Whether you’re a company, nonprofit, or planning an event, we can create team-building kits, party favors, and more — even if you need them shipped directly to multiple individual addresses.

Here’s how it works:

• Fill out our Custom & Bulk Order form

• Let us know your “deliver by” date

• Share any custom logos, colors, or themes you want

• We’ll work with you to create a custom listing that fits your theme and budget — whether you need 10 or 1,000+ boxes!

We’re excited to partner with you and see what we can create together! ✨ While we try to accommodate as many special requests as possible, we might not always be able to support custom bulk order requests during our busy seasons - but please fill out the form and we will see what we can do!

If you have multiple individual addresses, these verified addresses can be sent to us in one big spreadsheet after the order process for your custom order is complete. Please note that verification/ensuring accuracy of shipping addresses is the responsibility of the buyer.

📍 Double-Check Your Shipping Address Please double-check your shipping address before completing your purchase. Orders are shipped to the exact address provided at checkout. Little Suitcase Gifts is not responsible for orders lost, delayed, or delivered to the wrong address due to incorrect or incomplete information entered by the buyer.

🛠️ Handcrafted to Order — No Refunds or Replacements Because each item is handcrafted to order, we do not offer refunds or replacements for items shipped to an incorrect address.

📬 Returned Orders If an order is returned by the postal service due to an incorrect address, I will contact the buyer when I receive the returned package.

⏳ 30-Day Window for Reshipment The buyer must respond and pay for reshipment within 30 days of being notified. If no response or payment is received within 30 days, the item(s) will be considered forfeited and will no longer be eligible for reshipment. ⭐ We will take full responsibility for the cost of reshipping any packages that are misdelivered or returned back to us due to any errors on our part in the shipping label data entry process - but only if the address provided by the buyer was fully verified (USPS Verified) and accurate.

As a small business, we have to be very selective about where we allocate resources, and currently, we’re not in a position to accommodate donation requests.

⚠️ Why We’re Cautious Unfortunately, there are a lot of scams targeting small businesses and handcrafters these days, so we have to be careful about stewarding our resources responsibly.

❤️ What We Do Support We do donate items to local charities and individuals in need, but only in person and on a case-by-case basis.

📲 Stay Connected If you'd like to see some of the work we do for nonprofits and our community, be sure to follow our social media pages.